e-District is one of the twenty seven Mission Mode Projects under National e Governance Plan (NeGP) with the DIT, GOI being the nodal ministry. This project aims at providing support to the basic administrative unit i.e. “District Administration” by undertaking backend computerization to enable electronic delivery of high volume citizen centric government services which would optimally leverage and utilize the three infrastructure pillars of State Wide Area Networks (SWAN), State Data Centers (SDC) and RTPS to deliver services to the citizen at his doorsteps.

The objectives of the e District Mission Mode Project are to ensure the following:

• Undertake backend computerization of District and Tehsil level offices to ensure electronic delivery of high volume citizen centric services at the district level.
• Efficient delivery of services with improved Service Levels by undertaking extensive Business Process Re-Engineering of identified services.
• Development of applications to be hosted at the State Data Centers for delivery of services.
• Delivery of all public services at District/ Sub District level in electronic form through State Portals by using the State Service Delivery Gateways.
• Providing easy, anywhere and anytime access to Government Services (both Information & Transactional) to ensure reliability, efficiency, transparency and accountability.
• Reducing number of visits of citizens to a Government office / department for availing the services and there by eliminating harassment.
• Reducing administrative burden and service fulfillment time & costs for the Government, Citizens & Businesses.
• Reducing direct interaction of citizen with the Government and encourage ‘e’- interaction and efficient communication through portal.

The Department of Information Technology, Govt. of Bihar is implementing this Project on the “Service Plus” Framework, developed by NIC, Which is a Metadata based, Open Source and Web Enabled Service Delivery & Grievance management software. This service delivery portal can be used by citizens to avail the Services and Track & Lodge grievance against a service offered by the government.