Mobile Service Delivery Gateway (MSDG) that is the core infrastructure for enabling the availability of public services in through mobile devices. MSDG provides different set of mobile based services to the backend departments and citizen. As MSDG is developed based on IIP/IIS (Interoperability Interface Protocol / Interoperability Interface Specifications) standards of government of India, it provides seamless integration with backend department. Backend departments will be connected to MSDG for mobile based services.
Mobile Seva aims to provide a one-stop solution to all the central and state Government departments and agencies across the nation for all their mobile service delivery needs. Previous year the usage was approx 12 crore which is now expected to cross over 40 crores. There are 45 various government offices currently using the service and the aim is to further expand it to various user departments. A centralized platform named Mobile Service Delivery Gateway (MSDG) has been created by DeitY. MSDG has been developed around open standards and cloud-based solutions and is a key implementation strategy under the framework for Mobile Governance that was notified by DeitY in February 2012.A total of 37,63,22,436 SMS has been sent till now from Bihar account, used by 45 various government departments/offices.
Mobile Seva aims to enable all integrating departments and agencies to provide their services on various mobile channels such as Short Message Services (SMS), Voice/ Integrated Voice Response System (IVRS) Unstructured Supplementary Services Data (USSD), and through mobile applications (m-apps). It also includes a mobile payment gateway.